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Information Collection & Use
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date, and billing address). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. You will receive a confirmation email confirming your order and shipment confirmation. Depending on your email preferences, you will receive additional updates and emails from JWHCustom.com.
We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
We use other third parties to provide email notification, site tracking, and affiliate management, on our site. When you sign up for newsletters, sign up as a user, or place an order, we will share name, email address, and order totals only when necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.
Personally Identifiable Information
We Share Personally Identifiable Information with Third Parties.
Site Tracking Data
We share aggregate data about user behaviors in order to generate reporting that allows us to more effectively provide a quality service.
We share email address name, and aggregate order preferences with third party email management services. These services allow us to deliver and track email announcements, and other product data. These service providers are prohibited to share or use any data provided by JWHCustom.com.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by logging into your user account. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We link this automatically-collected data to personally identifiable information. IP addresses and cookies are tied to personally identifiable information to better identify products and services that our customers are interested in.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our website, please contact us.
In the event JWHCustom.com goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.
Changes in this Privacy Statement